Can NDIS service providers achieve both quality outcomes and financial sustainability?
The answer is a resounding yes, but achieving this balance is no easy feat.
Challenging the status quo in NDIS service provision
A remarkable situation has emerged in the disability sector in Australia over the past few years: commercial enterprises are challenging traditional not-for-profit organisations by providing disability support services creating a more open and competitive market in the once underfunded welfare sector.
The Money Pit - Information and Quality Management Systems
My top three tips on what to look out for when choosing IT and quality management systems.
Hybrid organisational culture – is this the secret to person-centred service delivery?
A hybrid organisational culture is created when an organisation adapts their way of operating to embrace its workforce and client diversity while still achieving corporate goals.